Punta Cana, RD.- Air Transat is pleased to announce that it has been named Best Leisure Airline in the World for the fifth time in the Skytrax World Airlines Awards 2023.
“Receiving this award fills us with immense pride,” says Marc-Philippe Lumpé, Chief Operating Officer of Air Transat. “This testifies to the unique place we occupy in the hearts of our passengers and highlights the exceptional nature of our service and our commitment to excellence. Our unparalleled experience, which places our clients at the center of all our actions, allows us to live up to the trust they place in us every day.”
“I would like to express my gratitude to all of our employees, whose continued commitment and unwavering professionalism represent the essential elements that have earned us this prestigious recognition,” says Annick Guérard, President and CEO of Transat. “Receiving this award for the fifth time illustrates his exceptional contributions, which are the foundation of our success.”
“We congratulate Air Transat on the fabulous achievement of being voted the world’s best leisure airline in 2023 for the fifth time,” adds Edward Plaisted, CEO of Skytrax. “This award is a great recognition for all Air Transat frontline staff who are clearly meeting excellent standards to achieve this highest level of customer satisfaction.”
Air Transat won this award in 2012, 2018, 2019, 2021 and now 2023, in addition to being voted North America’s Best Leisure Airline in 2022.
About the World Airline Awards
The awards World Airline Awards They are completely independent and impartial and were introduced in 1999 to provide a truly global customer satisfaction survey. Airlines are rated on more than 60 different criteria, from check-in and boarding to staff service and seat comfort, cleanliness and in-flight entertainment.
Media around the world refer to these awards as “the Oscars of the aviation industry.” The customer survey was conducted from September 2022 to May 2023, and more than 100 customer nationalities participated in the 2022/2023 survey with 20.23 million eligible entries counted in the results covering more than 325 airlines.