punta cana.- The expansion of the Sunscape Resorts & Spas brand in the Dominican Republic, promoted by the giant Hyatt Hotels and Resorts, is already a fact with the openings of the Sunscape Coco Punta Cana on november 30 and the Sunscape Dominicus La Romana on December 10, 2023.
both properties will add 1,909 rooms to the country’s lodging offer, since the Sunscape Coco Punta Cana has 1,055 and the Sunscape Dominicus La Romana with 854.
yania garcía, sales manager of Sunscape Coco Punta Cana, told .com that the hotel is currently the largest property in the chain in terms of number of rooms, since it has three zones: family, adults only and regular.
he indicated that the “renovation” process was interesting, since the Sunscape standard (decoration, colors, style and service) was added to the property so that the guest has a memorable experience.
he explained that the quality of the service will be similar to the Dreams brand with a more affordable price. “the Sunscape Coco Punta Cana will be competition from hotels that are already positioned and therefore we have very high expectations with its opening.”
he stated that the gastronomic offer will be 12 options, 10 bars, more room service and some areas that have been designated for food trucks.
in relation to attracting visitors, garcia mentioned that they are aligned to work with markets such as Canada, Europe, Latin america and locally.
meanwhile, indira santos, sales manager of Sunscape Dominicus La Romana, indicated that at the level of renovation, the Sunscape Dominicus La Romana was 100% comprehensively restructured, from its restaurants, common areas and rooms, to be at the level of the quality standard that characterizes the brand.
he recalled that although the property was not built from scratch, the company has invested in improving the property and placing it at the level of the brand’s attributes with great weight in the quality of services.
«our services and features that carry the Sunscape brand or generally the Hyatt inclusive collection brands; that is to say, they will be able to enjoy a totally different experience at the level of service, structure and entertainment, under the quality standards that characterize us,” he said.
he explained that the housing offer consists of junior suites and family villas. regarding the gastronomic offer, the property has 12 restaurants, of which 10 are a la carte, as well as 10 bars throughout the hotel. also, a water park.
«we have italian and mexican restaurants, and we have a new concept that is the amazonian restaurant or peruvian-south american gastronomy, a japanese one, a pizzeria; that is, a wide gastronomic offer. she added.
to meet customer satisfaction in its services, santos indicated that the staff of collaborators is approximately 600 to 700.
the details of both properties were offered by the executives during a meeting with travel agencies to publicize the benefits and attractions of the new properties.