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In that sense, Medrano indicates: “For us it was a great year in 2024, a year of continuing the growth we have had from the pandemic and consolidating ourselves as the record year of our company. We handle more than 300,000 passengers among all the destinations that was a record for us and the truth that we continue to grow with new products and expand our range of excursions offers. ”
We consolidate the destinations where we currently operate especially Puerto Plata, Samaná, Punta Cana and Bayahiba and we open the fate of Juan Dolio. Which there was after the pandemic, we had closed it, but due to the resurgence of new hotels and opening of hotels, we have already opened it again.
Our companies work with 95% foreign market among which we have the North American market as our main client and the remaining 5% is local market, in which we have not really focused because we do not have the capacity To serve the local market, but really, it is a market that we have it there and that when they want to participate in the activities, we give it income, but not really, we have not extended our offer as it should be to that market.
Cruise and passenger hikers, especially Puerto Plata is the strongest, with 90% cruisers and 10% hotels customers. The Roman fate is approximately 30% cruise and 70% hotels. Punta Cana fate is 100% More adventure hotels, but obviously the offer is different.
Of the excursions that we sell, it is the City Tour to Santo Domingo and we organize it from Punta Cana, Bayahibe, Juan Dolio and we carry customers of all those destinations to Santo Domingo in the offer, we have a full -day tour of the main museums of The colonial zone is entitled to lunch in the colonial zone and visit the Cathedral, 4D Cinema, Museum of the Royal House and now we have just added the Museum of the Museum Cordon, which has been a new opening that has come very well to the area since currently the Alcázar de Colón is under repair and therefore customers cannot visit it can only take out external photos.
We carry out a good tour of the colonial zone from some emerging destinations to enhance the resources, the attractions that have these same destinations, and we can quote for example to Pedernales.
Medrano explains that “for me the main thing is infrastructure and can be called a road, call facilities for tourists, as spaces for change of clothing, in general the infrastructure is of the utmost importance and we need human resources too, these are an element Very important and for example the fate of Pedernales is beautiful and we want I could make an adequate excursion for tourists and we had to bring the guides from La Romana for pedERnales operations, so that has a lot to be desired, it is very expensive to take staff from another destination to serve.
In this way, Carlos Medrano indicates “then it is necessary to be prepared and that a good human structure is created to serve those cruises and those hotels that will be developed there because we remember that in the presentation of Cabo Rojo, there was talk that 1,600 rooms will open for next year those 1,600 rooms will need 3,000 and peak of employees plus the cruise members who will arrive, then I understand that the government must get hard hard on that mission along with the Ministry of Tourism , Infotep and all entities to prepare a good profession of professionals.
The main destination is Punta Cana Bávaro and in this destination we have a variety of terrestrial excursions of adventure, we have Santo Domingo, we have Samaná with the leap of lemon and whales. We are currently in whale season and other excursions of great interest ..