Punta Cana, RD.- It is estimated that the global market for travel intermediaries will be $892.14 million in 2023 and is expected to reach the 1190.51 million dollars in 2028, growing at a CAGR of 5.94%.
Travel intermediaries are distribution agents who sell and/or broker products and services related to travel and tourism. They function as intermediaries between suppliers and consumers, buying and reselling tourism-related products and services, such as tour packages, tickets, excursions, accommodation, vehicle rentals, etc. A B2B tour operator, for example, may offer day trips to a travel agent, who then sells them to consumers.
Overall, the travel intermediary market is evolving to meet the changing demands and preferences of modern travelers. While online booking platforms have disrupted the traditional role of intermediaries, there is still room for intermediaries who can provide added value through personalized experiences, expert knowledge, and responsible travel choices. As the travel industry continues to evolve, travel intermediaries will need to adapt and innovate to remain competitive in the market.
The region from Asia and the Pacific is experiencing significant growth in the travel intermediary market due to increasing number of travelers, increasing disposable income, and emergence of various travel agencies and online booking platforms.
Key trends in the travel intermediary market
One of the key trends in the travel intermediary market is the shift towards sustainable and responsible tourism. Travelers are increasingly aware of the environmental and social impact of their trips and are seeking travel intermediaries that offer environmentally friendly and socially responsible travel options. This includes accommodations that prioritize sustainability, tours and activities that support local communities, and efforts to reduce the carbon footprint of travel.
Another important trend is the integration of technology and artificial intelligence (AI) into the services provided by travel intermediaries. This includes chatbots and virtual assistants that can provide instant customer support, personalized travel recommendations based on user preferences, and the use of data analytics to optimize travel itineraries and prices.