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On January 28 and 30, Iberostar Hotels & Resorts held the Star Agents meeting in the Dominican Republic. The events with the purpose of thanking and recognizing the Trade for constant support, to present the novelties of the Iberostar hotels and with aim They carried out in the cities of Santiago de los Caballeros and Santo Domingo, respectively.
The information provided, highlights that the Iberostar group arrived in the Dominican Republic more than 30 years ago and since then it has a firm commitment to the destination where it currently has 7 hotels and around 5,500 beds distributed between Puerto Plata (Iberostar Costa Dorada), Bayahibe (Iberostar Selection Dominicus Treasury) and Punta Cana (Joia Bávaro By Iberostar, Iberostar Selection Coral Bávaro, Iberostar Selection Bávaro Suites, Iberostar Waves Dominicana and Iberostar Waves Punta Cana).
Thanks to the synergy between Iberostar Hotels & Resorts, the tour operators and travel agencies, the expectations of thousands of guests looking for an unforgettable experience have been met. Taking into account these excellent results of the year of 2024, Iberostar recognized tour operators and agencies in the events in which various Iberostar executives were present, including Yuberkys Diez, Key Account Manager of the local market; Hector Alverez, Business Development Director LATAM; and Mailyn Perez, Source Markets America & Distribution Sales Director.
The program contemplated two great events. The first was a work lunch with more than 80 participants on Tuesday, January 28 at the Hodelpa Gran Almirante Hotel, in Santiago de los Caballeros in which the recognitions were delivered to the Star Agents of greater production. The top 3 of sales of the agencies of the northern and the whole country is composed of: 1st – Kelvin Moran; 2nd – Indira Rivas, both of the Cemor Vip Travel agency; 3rd – Fiordaliza Taveras, of taveras infante solutions.
The second event was a work dinner with more than 90 attendees on Thursday, January 30, at the Kimpton Las Mercedes hotel in Santo Domingo. The top 3 of sales of the agencies of Santo Domingo is composed of: 1st – Leivys García, of LG Tours; 2nd – Luis Benavides Sosa, of travel and events of the Caribbean; 3rd – Jenniffer González, Wonders RD.
On the other hand, the tour operators recognized in the events with higher sales in the country were: 1st – Operahotel; 2nd – Connectur; 3rd – Expert Travellers.
Created in 2020, the Star Agents program has more than 45,000 travel agencies in the Americas and aims to strengthen Iberostar's relationship with travel agents. Through this program, agents accumulate points that can redeem for stays in Iberostar hotels worldwide, in addition to obtaining exclusive benefits and special promotions.
Openings and focus on the experience of guests
Iberostar Hotels & Resorts focuses its expansion plan on new destinations and in countries where it is already present, through openings of new establishments located in front of the sea. In addition to Joia Aruba by Iberostar, her first hotel on the Caribbean island opened in December 2024, the company has just opened two establishments in Miami, Iberostar Waves Berkeley Shore and Iberostar Waves Miami Beach. In addition, he plans to inaugurate two new hotels in European spring: Iberostar Selection is Trenc, in Mallorca, a Mediterranean style hotel on the Balearic Island, and Iberostar Selection Mirage Mirage Hammamet, in Tunisia, which will become the 8th Hotel de la Cadena de la Cadena de la Cadena In the country.
With 92% of their guests satisfied in 2024, offering the best experience is part of the company's DNA. In recent years, Iberostar has carried out important reforms in different hotels in the Dominican Republic. Among other projects, the renewal of all rooms and the Iberostar Waves Punta Cana lobby, as well as the creation of a pickleball court and the update of the concept of the La Palapita restaurant, located on the beach. In addition, the chain has completely renewed the Iberostar Selection Dominicus Treasury, including room reform, the extension of the Star Camp and the creation of a Bubble Pool, aimed at children. Throughout 2025, the company will continue to invest in the transformation of its hotel plant in destinations such as the Dominican Republic, Mexico and Spain, with reforms and improvements to continue offering exceptional experiences to each host.